Find & Apply For Hotel Desk Clerk Jobs in Forsyth, Georgia

Guest Service Agent La Quinta Inns & Suites Forsyth, GA Job Details Part-time | Full-time 13 days ago Qualifications Foreign language proficiency Multilingual Client services experience within hospitality industry Night audit Problem-solving Full Job Description Job Overview We are seeking a dedicated and enthusiastic Guest Service Agent to join our team. In this role, you will be the first point of contact for our guests, ensuring a warm welcome and providing exceptional customer service throughout their stay. Your primary responsibility will be to manage front desk operations, assist with guest inquiries, and maintain a high standard of hospitality that reflects our commitment to guest satisfaction. Must have reliable transportation. Must be willing to work all shifts which includes some weekends and holidays. Shifts are 7 a.m. until 3 p.m; 3 p.m. until 11 p.m or 11 p.m until 7 a.m. Must be over 21 years of age to apply. Responsibilities Greet guests upon arrival with a friendly and professional demeanor. Manage check-in and check-out processes efficiently while ensuring accuracy in guest information. Handle guest inquiries and resolve any issues or complaints promptly and effectively. Provide information about hotel amenities, services, and local attractions to enhance the guest experience. Maintain accurate records of reservations, cancellations, and special requests. Assist with night audit duties as required, ensuring all financial transactions are processed correctly. Collaborate with housekeeping and maintenance teams to ensure rooms are ready for guests. Uphold high standards of cleanliness and organization at the front desk area. Utilize phone etiquette to handle incoming calls professionally, directing them as needed. Experience Previous experience in hospitality or customer service roles is preferred. Familiarity with hotel management systems is a plus. Strong communication skills; multilingual abilities are highly valued. Demonstrated ability to build rapport with guests and provide excellent guest relations. Experience in front desk operations or night audit functions is advantageous but not required. Join us in creating memorable experiences for our guests while working in a dynamic and supportive environment!

Job Types:

Full-time, Part-time Work Location:

In person