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Econo Lodge Inn

Front Desk Clerk (full time)

Pay: $10–$14/hr

Posted: 4 days ago

Location: Gainesville, GA (Onsite)

Last Updated: 2 days ago

Hours: Full-Time

Expires: 11/20/2026

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Job Description

The Front Desk Night Clerk will serve as ambassador to the hotel handling all check-in and check-outs, answering incoming calls while upholding Guest Service Standards. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Responsibilities:

Resolve guest complaints, ensuring guest satisfaction. Maintain complete knowledge of, or where to access to following information: a) all hotel features/services. b) all room types, numbers, layout, decor, appointments. c) all room rates, special packages and promotions. d) daily house count and expected arrivals/departures. e) room availability status for any given day. Monitor and maintain cleanliness, sanitation and organization of assigned work areas. Count and maintain bank. Secure bank at all times. Read the log book daily, and record all pertinent information in the log book. Process currency exchange and payments to guest accounts. Process adjustments, rebates, paid outs and credits as required. Operate P.M.S. (Property Management System) and maintain security of system. Verifies and makes corrections to the Room Rate Report. Reconcile telephone calls and miscellaneous accounts. Input all sales figures into the P.M.S. and balance all accounts (Property Management System). Run Room & Tax verifying that all room rates posted. Verify Cashiers Report to drop log and paperwork. Check that interfaces are up and running. Sign out and brief relief. Restock all printers. Review status of assignments and any follow-up action with on-coming Supervisor. Document maintenance needs on work orders and submit to Manager/Supervisor.

Qualifications:

Education & Experience:

High School Graduate or General Education Degree (GED) One year previous experience in a similar position in a hotel preferred but not required. Basic computer skills required.

Job Type:

Full-time Pay:

$10.00 - $14.00 per hour

Education:

High school or equivalent (Preferred) Shift availability: Day Shift (Preferred)

Work Location:

In person