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SureStay Plus by Best Western Rexburg

Front Desk Agent

Entry-Level JobVerifiedNo experience needed

Pay: $12–$14/hr

Posted: 5 weeks ago

Location: Rexburg, ID (Onsite)

Last Updated: 1 week ago

Hours: Full-Time

Expires: 10/8/2026

Job Description

Job Summary The Front Desk Agent is responsible for selling rooms, making reservations, greeting guests, checking guests in and out of the hotel, providing outstanding customer service, posting charges to guest accounts, collecting payments and folding laundry for guest rooms. Front Desk Agents working mornings are also expected to cross train on breakfast to assist when additional help is needed.

Essential Functions:

Have an upbeat, positive attitude. Be excited to work and willing to go the extra mile! Enjoy working with the public and be comfortable interacting with many people throughout the day. Sell, register, and assign rooms to guests. Provide outstanding service to guests and positive interactions with co-workers. Be able to multi-task between assisting guests in person, answering phones, and performing a multitude of duties as the need arises. Have quick problem solving skills - be able to think on your feet. Provide attentive, courteous and efficient service to all guests prior to arrival and throughout their stay. Maximize room revenue and occupancy. Basic accounting knowledge and computer skills required. Other duties as assigned.

Pay:

$12.00 - $14.00 per hour People with a criminal record are encouraged to apply

Work Location:

In person