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Now viewing: Front Desk Associate (3PM - 11PM)
CS
Comfort Suites Mattoon
Front Desk Associate (3PM - 11PM)
Entry-Level JobVerifiedNo experience needed
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Entry-Level Job
Verified
No experience needed
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Job Description
Job Summary As a Front Desk Agent, you will be the first point of contact for guests at our hotel, providing exceptional customer service and creating a welcoming atmosphere. Duties
- Greet guests upon arrival and assist with check-in and check-out procedures
- Handle guest inquiries, requests, and complaints promptly and professionally
- Process reservations over the phone, in person, and online
- Maintain a clean and organized front desk area
- Assist with administrative tasks such as filing, data entry, and photocopying
- Collaborate with other hotel staff to ensure guest satisfaction Skills
- Experience in hotel or resort settings is preferred
- Strong customer service skills with a focus on guest satisfaction
- Proficiency in phone etiquette and handling multiple phone lines
- Knowledge of front desk operations
Job Types:
Full-time, Part-time Pay:
$15.00 per hourBenefits:
Flexible scheduleWork Location:
In personBenefits
- Flexible Work Schedules
- Dental Insurance