Job Summary We are seeking a Front Desk Agent to join our team in providing exceptional guest service at our resort. The ideal candidate will have a passion for hospitality and a dedication to ensuring guest satisfaction. Responsibilities
- Greet and check-in guests in a friendly and professional manner
- Handle guest inquiries and provide information about resort amenities and local attractions
- Assist with guest requests and resolve any issues promptly
- Process reservations and manage room assignments
- Conduct night audit procedures as needed
- Maintain a clean and organized front desk area Skills
- Experience in front desk operations or guest services preferred
- Strong customer service skills with a focus on guest relations
- Knowledge of hospitality industry practices and standards
- Multilingual or bilingual abilities are a plus
- Familiarity with night audit procedures is advantageous
- Ability to work well in a team environment
- Excellent communication and interpersonal skills If you are looking to start or advance your career in hospitality management, this position offers a great opportunity to grow and develop your skills in a dynamic resort setting.
Job Types:
Full-time, Part-time Pay:
$14.00
50 per hour
Benefits:
Employee assistance program Employee discount Referral program
Experience:
Hotel experience: 1 year (Required) Ability to
Commute:
Anderson, IN 46013 (Required) Ability to
Relocate:
Anderson, IN 46013: Relocate before starting work (Required)
Work Location:
In person