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Hospitality
Hotel Desk Clerk
Anderson, IN

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TRU by Hilton

Front Desk Agent

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Job Description

Job Summary We are seeking a Front Desk Agent to join our team in providing exceptional guest service at our resort. The ideal candidate will have a passion for hospitality and a dedication to ensuring guest satisfaction. Responsibilities
  • Greet and check-in guests in a friendly and professional manner
  • Handle guest inquiries and provide information about resort amenities and local attractions
  • Assist with guest requests and resolve any issues promptly
  • Process reservations and manage room assignments
  • Conduct night audit procedures as needed
  • Maintain a clean and organized front desk area Skills
  • Experience in front desk operations or guest services preferred
  • Strong customer service skills with a focus on guest relations
  • Knowledge of hospitality industry practices and standards
  • Multilingual or bilingual abilities are a plus
  • Familiarity with night audit procedures is advantageous
  • Ability to work well in a team environment
  • Excellent communication and interpersonal skills If you are looking to start or advance your career in hospitality management, this position offers a great opportunity to grow and develop your skills in a dynamic resort setting.
Job Types:
Full-time, Part-time Pay:
$14.00
  • $14.
50 per hour
Benefits:
Employee assistance program Employee discount Referral program
Experience:
Hotel experience: 1 year (Required) Ability to
Commute:
Anderson, IN 46013 (Required) Ability to
Relocate:
Anderson, IN 46013: Relocate before starting work (Required)
Work Location:
In person

Benefits

  • Health and Wellness Programs
  • Dental Insurance
  • Discounts/Reimbursements