Find & Apply For Hotel Desk Clerk Jobs in Crawfordsville, Indiana

Front Desk Agent — Full-Time & Part-Time Best Western Plus Crawfordsville 2600 Industrial Blvd Crawfordsville, IN 47933

Starting Pay:

$15.00 per hour

Job Type:

Full-Time & Part-Time Shifts Available:

7:00 AM - 3:00 PM 3:00 PM - 11:00 PM Shift times and schedules may vary based on hotel needs. About the Position Best Western Plus Crawfordsville is looking for friendly, dependable, and customer-focused Front Desk Agents to join our team. Our Front Desk Agents are often the first and last people our guests interact with, so we're looking for team members who enjoy helping people and creating a welcoming hotel experience. Hotel experience is a plus, but it is not required. We are willing to train the right person. What You'll Do As a Front Desk Agent, your responsibilities will include: Welcome guests with a friendly and professional attitude Check guests in and out of the hotel Verify reservations, room types, rates, identification, and payment information Process payments and provide guest receipts Assign rooms and prepare guest room keys Answer incoming telephone calls and assist with guest questions Handle reservations, stay extensions, room moves, and special requests Explain hotel amenities, breakfast, Wi-Fi, pool, fitness center, housekeeping policies, and checkout procedures Offer guests the opportunity to enroll in Best Western Rewards Respond to guest concerns and work toward a prompt resolution Document guest complaints, maintenance issues, and important shift information Coordinate room status, departures, and guest needs with Housekeeping Maintain guest privacy and confidentiality Keep the front desk, lobby, coffee station, and guest-facing areas clean, organized, and welcoming Restock front desk supplies and marketplace items as needed Communicate important information to the next shift Balance the cash drawer and complete assigned shift-closing responsibilities Help create a positive experience for every guest We're Looking for

Someone Who:

Has excellent customer service and communication skills Is friendly, professional, and comfortable interacting with guests Is dependable, punctual, organized, and detail-oriented Can work independently while also being a strong team member Can handle multiple responsibilities in a fast-paced environment Is comfortable answering phones and working with computers Can handle guest payments and cash responsibly Is willing to communicate and coordinate with housekeeping and other hotel departments Takes pride in maintaining a clean and professional work environment Can remain professional when handling guest questions or concerns Respects guest privacy and confidential information Has flexible availability, including weekends and holidays Is willing to learn and follow Best Western Plus operating procedures Previous hotel or front desk experience is preferred but not required. We Will Train the Right Person! We're looking for someone with the right attitude, reliability, and willingness to learn. If you enjoy helping people and want to work in the hospitality industry, we encourage you to apply even if you haven't worked at a hotel before.

Available Shifts First Shift:

7:00 AM - 3:00 PM Typical responsibilities include guest check-outs, coordinating room status with Housekeeping, preparing for arriving guests, and maintaining the lobby and front desk.

Second Shift:

3:00 PM - 11:00 PM Typical responsibilities include handling arriving guests, guest requests, stay extensions, payment authorizations, and maintaining the appearance of the lobby and front desk. Schedules may vary depending on occupancy and hotel needs. What We Offer Starting pay of $15.00 per hour Full-time and part-time opportunities Hotel employee discounts On-the-job training Opportunity to learn hotel operations and hospitality Team-oriented work environment Apply Today Apply directly through Indeed, or contact: Best Western Plus Crawfordsville 2600 Industrial Blvd Crawfordsville, IN 47933

Phone:

765-307-3999

Email:

BWP15114

@gmail.com You may also stop by the hotel front desk to pick up an application. Be the first smile. Help us make every stay great. Best Western Plus Crawfordsville is an equal opportunity employer.

Pay:

$15.00 - $16.00 per hour

Benefits:

Employee discount Flexible schedule Paid time off

Work Location:

In person