Find & Apply For Hotel Desk Clerk Jobs in Erlanger, Kentucky

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NIGHT AUDITOR DUTIES AND RESPONSIBILITIES

Posts room charges and taxes to guest accounts. Processes guest charges voucher and credit card vouchers. Post charges to the guest accounts that have not been posted or were incurred on the night audit shift. Transfer charges and deposits to master accounts. Checks to see that all charges are assigned to the appropriate departments. To verify that all transactions performed at the front desk are supported by documentary evidence and signatures as necessary and that they have been correctly posted and allocated in to PMS system. To Verify that all charges posted from the POS Software, SPA software had reached the correct guest folios and also not missing. Verifies all account postings and balances. Verifies that room rates are correct and posts those rates to guest accounts. Is able to function as a front desk agent especially in terms of check-in and check-out procedures. Prepares a summary of cash, check, and credit card activities. Prepare of End of day procedure. Follow the End of Day / Night Audit Checklist (Must Read !). Must have complete knowledge of emergency procedures. Balance the day's charges, making corrections as necessary. Performs wake-up calls. Run end of day process in property management software (PMS). Understand principles of auditing, balancing, and closing out accounts. Knows how to operate PMS, typewriters, and other front office equipment's. Respond to guest needs, special requests and complaints and alert the appropriate manager as needed. Understand and knows how to perform check-in and check-out procedures.

Job Type:

Full Tim e and Part time

Qualifications:

Previous experience in customer service, front desk service, or other related fields Ability to build rapport with guests Strong organizational skills Excellent written and verbal communication skills We look forward to having YOU join out fun-loving team!

Job Type:

Full Time ( 3rd shift)

Pay:

$14.00 - $16.00 per hour' '

Work Remotely No Job Type:

Part-time Pay:

$14.00 - $16.00 per hour

Benefits:

Employee discount

Education:

High school or equivalent (Preferred)

Experience:

Hotel:

1 year (Required)

Front Desk:

1 year (Required)

Work Location:

In person