Find & Apply For Hotel Desk Clerk Jobs in Harvey, Louisiana

Front Desk Agent Hampton Inn & Suites Harvey BN Management Co Harvey, LA Job Details Full-time $13 - $14 an hour 15 hours ago Qualifications Visitor query response Hotel and accommodations payment processing Cash amount verification Proactive hotel and accommodations guest assistance Phone communication Greeting customers Client inquiry handling Processing cash transactions Answering guest questions Financial issue resolution Hotel room assignment management Client invoicing Billing issue inquiries Invoice dispute resolution Entry level Client interaction via phone calls Full Job Description JOB DESCRIPTION- Hotel Desk Agent Summary/Objective The hotel desk agent greets and welcomes guests to the establishment and makes them feel comfortable in their environment. Essential Functions. 1. Greets and welcomes guests. 2. Assigns rooms and keys. (never giving out room number out loud) 3. Maintains room availability. 4. Collects and distributes cash handling for hotel 5. Prepares bills and collects payment for visits. 6. Assists in solving billing discrepancies. 7. Answers inquiries regarding hotel area and services. 8. Secures patrons' valuables in the safe. 9. Provides suggestions of places to visit eat and shop. 10. Answering phone is using correct brand verbiage. 11. Maintains hotel records. 12. Insure the safety of our guest's property assets; never open door for guest's who forgot their key (redirect them back to the front desk) Hilton PEP is helpful