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Hospitality
Hotel Desk Clerk
Saint Francisville, LA

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The Myrtles

Hotel and Gift Shop Associate

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Job Description

Job Summary Join our team as a Hotel and Gift Shop Associate, where you will be the welcoming face of The Myrtles! In this energetic role, you will provide exceptional guest services, manage front desk operations, and assist with gift shop sales. Your enthusiasm and attention to detail will help create memorable experiences for our guests while maintaining smooth daily operations. Duties Greet guests upon arrival, providing friendly and efficient check-in and check-out services. Handle guest inquiries, offering prompt assistance and information about hotel amenities, resturant, and tours information. Manage reservations with web based software for both hotel and tour offerings. Assist guests with requests including providing directions, booking tours, and resolving any issues with professionalism and courtesy. Operate the gift shop, restock as needed and utlize point of sale software. Maintain excellent customer service standards by addressing guest concerns promptly and effectively, demonstrating strong problem-solving skills. Skills Exceptional customer service skills with a focus on guest relations, phone etiquette, and guest communication. Strong knowledge of front desk procedures, hotel management practices Ability to multitask efficiently while maintaining professionalism during busy periods. This role is perfect for motivated individuals passionate about hospitality who thrive on delivering outstanding guest experiences.
Pay:
$10.00 - $14.00 per hour Expected hours: 10.0 - 20.0 per week
Benefits:
Employee discount
Work Location:
In person

Benefits

  • Dental Insurance
  • Discounts/Reimbursements