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Front Desk Staff Berkshire Pulse Front Desk Staff Housatonic, MA Apply Schedule:

Pulse Studios are usually open for classes Mon-Fri, 8am

• 8:30pm; Sat 8am
• 5pm.

Sun, as needed. Individual shifts are approximately 5-6 hours. Mon-Fri, mid-afternoon to close; Sat, open to close.

Position Needs:

The Front Desk Team at Pulse includes 3-4 part-time staff who share the weekly shifts outlined above. The need to hire additional front desk staff is determined at the start of each Fall, Spring, and Summer session based on the evolving needs of the studio and other Front Desk staff\'s schedules. Pulse welcomes applications from qualified candidates available to work 1-2 regular weekly shifts per week on an ongoing basis, and will refer to these applications first whenever an opening becomes available.

Staff Benefits:

• Paid Sick Time:

  Front Desk staff members accrue paid sick leave at a rate of 1 hour per 30 hours worked, up to a maximum of 40 hours/5 business days per calendar year. Sick leave is paid at the same hourly rate as the employee\'s regular pay.
• Free Pulse classes for the employee
• Discounted tuition for employee\'s immediate family
• Free/Discounted studio rentals as outlined in the

Pulse Faculty Handbook Position Summary:

Berkshire Pulse is seeking an enthusiastic part-time support staff member to assist with daily operations and student services for a growing, vibrant dance education center in Housatonic, MA. Front Desk staff serve as the first point of contact with our community and are kind, conscientious, and helpful to visitors, teaching artists, and families. They assume the front desk responsibility for phone, email, and registration/payment systems during Pulse\'s office and studio hours. They are tasked with light facilities maintenance tasks, as well as daily interaction with clients and studio artists.

Responsibilities:

• Opening, closing, and maintaining the Berkshire Pulse facilities
• Greeting and checking-in students/families at the front desk
• Answering telephone/email requests in a professional and courteous manner; providing general information and forwarding requests to appropriate personnel
• Using Pulse\'s registration and client database software MindBody to process payments, check-in students, and update contact information
• Supporting teaching artists/renters with tours of the space, providing instruction on technical and operational needs, and being present to answer/field questions
• Assisting with special events/performances both at Pulse and at off-site locations, as needed
• Ensuring all constituents and members of the Pulse community are adhering to Pulse policies and Code of Conduct, and taking appropriate follow-up action as needed to ensure a safe and welcoming environment The ideal candidate will have:
• Customer service experience
• Ability to multitask and problem-solve in a busy (often noisy) environment
• Computer proficiency, especially Google Suite (Docs, Sheets, Gmail, etc.)
• Strong work ethic and willingness to take initiative
• Ability to work well within a community of professional artists, youth students, and the general public
• Sensitivity and understanding about contemporary identities, language, and respect for Pulse\'s diverse communities and cultures
• Strong attention to detail and ability to keep meticulous notes from each shift
• Strong interpersonal skills and ability to work independently while communicating regularly with colleagues, both in-person and remotely
• Available to work afternoons, evenings, and some weekends year-round Desirable, but not required:
• Experience or interest in youth education, dance, and/or the performing arts
• Experience working with databases or registration software
• CPR/First Aid training
• Basic written and oral language proficiency in Spanish Active Filters Front Desk Staff Housatonic, MA Clear All Apply