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Hospitality
Hotel Desk Clerk
Northampton, MA

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Now viewing: Guest Service Associate (Front Desk)
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The Ellery

Guest Service Associate (Front Desk)

Entry-Level JobVerifiedNo experience needed
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Entry-Level Job
Verified
No experience needed
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Job Description

We're looking for someone who is friendly, dependable, detail-oriented, and genuinely enjoys hospitality. As a Guest Service Agent at The Ellery Hotel you're creating a welcoming, comfortable space that sets the tone for every guest's stay. This is a great role for someone who likes variety, meeting new people, and being part of a close-knit boutique hotel team. This position includes effective reservation sales, handling all guest accounts efficiently and accurately, and assisting in all phases of guest experience such as check-in, check-out, breakfast and problem resolution. This is a full time position with benefits. Weekend availability is required.
Behaviors Required Team Player:
Works well as a member of a group
Detail Oriented:
Capable of carrying out a given task with all details necessary to get the task done well
Preferred Enthusiastic:
Shows intense and eager enjoyment and interest
Dedicated:
Devoted to a task or purpose with loyalty or integrity
Motivations Preferred Entrepreneurial Spirit:
Inspired to perform well by an ability to drive new ventures within the business
Work-Life Balance:
Inspired to perform well by having ample time to pursue work and interests outside of work
Self-Starter:
Inspired to perform without outside help Ability to Make an
Impact:
Inspired to perform well by the ability to contribute to the success of a project or the organization Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Benefits

  • Dental Insurance