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2.0 West Springfield, MA Job Details Full-time $17
$18 an hour 12 hours ago Benefits Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Opportunities for advancement Life insurance Pet insurance Qualifications Customer communication Hotel and accommodations payment processing Night audit Greeting customers Answering guest questions Computer skills Receptionist experience within hospitality industry 1 year Hotel and accommodations guest complaints handling Communication skills Entry level Cross-functional communication

Full Job Description Location:

Red Roof Plus West Springfield Starting Pay:

Up to $17.00

18.00/hour depending on experience Do you enjoy helping people and providing outstanding customer service? The West Springfield location is seeking friendly, dependable, and customer-focused individuals to join our team! We are currently seeking Full-Time front desk GSR to become the face of our property. Candidates must be available for weekends and holidays. Sign
On Bonus
$500.00 $100 after 30 days of employment $150 after 90 days of employment $250 after 6 months of employment We are looking for individuals that can work the following shifts: Night Audit
7am to 11pm
Full Time Requirements:
At least 1 year of customer service experience required. Hotel front desk experience preferred. Strong communication and teamwork skills Reliable and detailed
oriented Reliable attendance and punctuality are required for all scheduled shifts.

Ability to work weekends and holidays.

WHO IS OUR IDEAL CANDIDATE?

Someone to help our guests! Show off your city and be the tour guide for the guests

send them to your local favorites. Make an impact on your guests by making each experience unique and tailored to them. Sincere smiles go miles
we want someone who loves hospitality. When was the last time you did something nice for someone? Empowered individuals are our favorite
be your bold self.

Professional appearance and demeanor Attention to detail and accuracy when handling reservations, payments, and guest information. Reliability, punctuality, and a strong work ethic ability to work independently and as a part of a team.

WHAT DOES A DAY AS A FRONT DESK REPRESENTATIVE LOOK LIKE?

Welcomes guests and assist them with their stay, including checking in/out, wake up/courtesy calls, and handling guest concerns and requests. Take reservation requests and adjusting reservations as needed. Works with Hotel Management and other team members to provide an excellent guest experience. Use our front desk computer system to complete customer transactions and run reports. Communicate with the housekeeping team to be aware of room availability or guests. Full Time Benefits

Health, Dental and Vision Insurance Employee-Paid Life Insurance Pet Insurance Paid Time Off (PTO) after 60 days.

Competitive Pay Digital Tipping Program 401 (k) with Employer Match Career Growth Opportunities About Us RRI West Management, LLC proudly manages more than 23 Red Roof Inn and Red Roof Plus+ locations across the United States. As Red Roof's largest franchisee, we have built our reputation on a commitment to hospitality, strong relationships, and exceptional guest experiences. Our success begins with our people. We are dedicated to creating a positive work environment where team members are valued, supported, and provided opportunities to grow both personally and professionally. 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Full Job Description Location:

Red Roof Plus West Springfield Starting Pay:

Full Time Requirements:

WHO IS OUR IDEAL CANDIDATE?

WHAT DOES A DAY AS A FRONT DESK REPRESENTATIVE LOOK LIKE?

Find & Apply For Hotel Desk Clerk Jobs in West Springfield, Massachusetts

Hotel Front Desk

Front Office Assistant