Find & Apply For Hotel Desk Clerk Jobs in Clawson, Michigan

Front Desk Agent/Night Auditor Comfort Inn by Choice Hotels Clawson, MI Job Details Part-time | Full-time From $16 an hour 1 day ago Benefits Health insurance Dental insurance Vision insurance Flexible schedule Qualifications Night audit Greeting customers Organizational skills Receptionist experience within hospitality industry Full Job Description •Must be willing to work overnight shift 11pm-7am•We are looking for a Hotel Front Desk Agent, with exceptional customer service to serve as our guests first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Responsibilities Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients' complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Desk clerks are required to assist in laundry located behind the front desk, and maintain cleanliness of lobby space Skills Work experience as a Hotel Front Desk Agent, Receptionist or similar role Understanding of how travel planning websites operate, like Booking and TripAdvisor Customer service attitude Excellent communication and organizational skills

Job Types:

Full-time, Part-time Pay:

From $16.00 per hour

Benefits:

Dental insurance Flexible schedule Health insurance Vision insurance

Work Location:

In person