Find & Apply For Hotel Desk Clerk Jobs in East Lansing, Michigan

2nd shift Front Desk

• Hotel Spring Hill Suites East Lansing, MI Job Details Part-time | Full-time $15
• $16 an hour 10 hours ago Benefits Paid time off Employee discount Flexible schedule Qualifications Foreign language proficiency Multilingual Night audit Appointment scheduling Venue guest services

Full Job Description Job Overview:

We are looking for a dedicated Front Desk Agent to join our team in a resort setting. As a Front Desk Agent, you will play a crucial role in providing exceptional guest services and ensuring a smooth check-in and check-out experience for our guests. If you have a passion for hospitality, excellent communication skills, and enjoy working in a dynamic environment, we would love to hear from you.

Duties:

• Warmly greet and check-in guests with a friendly and professional demeanor
• Address guest inquiries, requests, and concerns promptly and courteously
• Assist with guest check-out procedures and payment processing accurately
• Operate phone systems to handle reservations and provide information about resort amenities
• Conduct night audit duties as required to ensure accurate financial reporting
• Maintain cleanliness and organization at the front desk area
• Multilingual abilities are advantageous for assisting international guests

Qualifications:

• Prior experience in guest services, hospitality management, or hotel operations is preferred
• Strong customer service skills with a hospitable and positive attitude
• Knowledge of front desk procedures and familiarity with hospitality software is beneficial
• Ability to thrive in a fast-paced environment and handle pressure effectively
• Excellent communication skills with the ability to interact professionally with guests
• Bilingual proficiency is a plus Joining our team as a Front Desk Agent offers you the opportunity to work in a vibrant resort environment, engage with diverse guests, and contribute to creating memorable experiences for our visitors.

If you are passionate about hospitality, possess exceptional guest service skills, and enjoy interacting with individuals from various backgrounds, we encourage you to apply for this exciting position.

Job Types:

Full-time, Part-time Pay:

$15.00

• $16.

00 per hour

Benefits:

Employee discount Flexible schedule Paid time off People with a criminal record are encouraged to apply

Work Location:

In person