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Find & Apply For Hotel Desk Clerk Jobs in Jackson, Michigan
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Front Desk Agent
Job Description
Front Desk Agent - Join Our Hospitality Team! Do you enjoy making people feel welcome, solving problems, and being the friendly face that guests remember? We're looking for a Front Desk Agent to join our hotel team! As a Front Desk Agent, you will be the first point of contact for our guests—welcoming arrivals, assisting with check-ins and check-outs, answering questions, handling reservations, and helping make each stay a great one. You will wear many hats, so a positive attitude, good communication skills, attention to detail, and the ability to stay calm when things get busy are important. What we're looking for: Friendly, professional, and genuinely enjoys helping people Reliable and dependable Strong communication and customer service skills Comfortable multitasking and working in a fast-paced environment Basic computer skills and the ability to learn hotel systems Previous hotel or customer service experience is a plus, but we're willing to train the right person What we offer: A welcoming team, hands-on training, and the opportunity to become an important part of a hotel where great guest service truly matters. One of the Perks We Love! Travel more, spend less! As a Hilton team member, you will have access to Go Hilton, Hilton's special team member travel program, offering deeply discounted hotel rates at participating Hilton properties around the world. Whether you are planning a weekend getaway or a bigger adventure, it's a fantastic way to make travel more affordable—and one of the perks of being part of the Hilton family! If you're someone who can greet a guest with a smile, handle the unexpected, and keep things running smoothly, we would love to meet you!