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Hospitality
Hotel Desk Clerk
Sault Sainte Marie, MI

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Now viewing: Hotel Front Desk Clerk/Night Audit
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Super 8 Hotel

Hotel Front Desk Clerk/Night Audit

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Job Description

1. Carry out front desk responsibilities including, but not limited to; greeting guests, performing guests transactions, balancing reports, processing reservations, and credit cards. 2. Provides high quality service for guests including pertinent information about the area. 3. Handle and resolve guests' complaints. 4. Assist in training in new front desk staff. 5. Operate switchboard giving courteous, polite service. 6. Demonstrate good communication skills. 7. Perform basic math using a calculator. 8. Have legible handwriting. 9. Knowledge of computer equipment 10. Record any information in the clerk log book. 11. Promptly report all incidents or occurrences of unusual nature that could result in potential loss, damage, injury or other liability to individuals or company property. 12. Work with all other departments to ensure room status is up-to-date and room repairs are done on a timely basis. 13. Promote all marketing programs to guest. 14. Responsible for accurate cash control to include keeping the cash drawer at a minimum and ensuring that shift deposit balances. 15. Maintain a neat and clean appearance behind the front desk and lobby area. 16. Implement all company policies and procedures for safety and security. 17. Responsible for key control. Issues and received both room keys and master keys. 18. Will be able to make copies and faxes. Job will include making reservations
Job Type:
Part-time Pay:
From $14.50 per hour
Benefits:
Flexible schedule
Work Location:
In person

Benefits

  • Flexible Work Schedules
  • Dental Insurance