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Hospitality
Hotel Desk Clerk
Saint Louis Park, MN

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Decompress Massage Therapy

Guest Service Associate

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Job Description

Guest Experience & Sales Team Member Part-time | Mornings, Evenings & Weekends Hiring for both our Plymouth & St. Louis Park locations Build your career with a business that's expanding and promoting from within. Are you a confident communicator who thrives on the "Obsession with Yes"? We are looking for a goal-driven Guest Service Coordinator to join Decompress Massage Therapy. This role is for someone who loves the challenge of driving sales, maintaining a flawless studio environment, and anticipating a guest's needs before they even ask. If you are a proactive problem solver who wants to contribute to an elite wellness team, we have a seat for you.
What You'll Do:
Be the first and last impression, greet every guest with warmth & professionalism Build meaningful connections with our guests by understanding their needs and preferences, ensuring every interaction feels personal and memorable Create a 5-star experience for every single guest Upsell services & recommend enhancements to enhance the guest's results Promote our membership options to help guests incorporate massage therapy into their wellness routines Ensure every guest pre-books their next visit for consistency & retention Encourage 5-star reviews & referrals to grow our guest base Maintain a clean, organized, and professional front desk & studio space Foster a motivating, high-energy environment, be the team's biggest cheerleader!
Who You Are:
Someone who takes pride in delivering unforgettable guest experiences (#1 priority) Sales-driven & confident, you know how to close the sale without feeling pushy A polished, outgoing communicator who shines in customer interactions Detail-oriented, organized, and tech-savvy (booking software experience is a plus!) Salon, hospitality, retail, or customer service experience? Big plus! Why Join Us? Competitive hourly + membership sign-up commission Work with a positive, supportive team that values excellence A beautiful, vibrant work environment where your skills are celebrated Complimentary massages Build your career with a business that's expanding and promoting from within How to
Apply:
Email your resume to: hiringmn@decompressmassagetherapy.com Questions?
Call us at:
763-288-6775 Ready to be part of a team that thrives on growth, positivity, and success? Apply today!
Job Type:
Part-time Pay:
$15.00 - $18.00 per hour
Benefits:
Employee discount Flexible schedule Paid time off
Experience:
customer service : 1 year (Required)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Flexible Work Schedules
  • Dental Insurance
  • Discounts/Reimbursements