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Required Qualifications:

Education:

High school diploma or GED equivalent.

Communication:

Strong verbal and written communication skills in English.

Computer Proficiency:

Basic to intermediate computer skills with the ability to learn brand property management software.

Availability:

Flexibility to work rotating shifts—including early mornings (7 AM - 3 PM), evenings (3 PM - 11 PM), weekends, and holidays.

Physical Requirements:

Ability to stand, walk, or sit for extended periods (often 8 hours) and perform light lifting (up to 20-30 lbs).

Preferred Qualifications:

Hospitality Experience:

Prior experience in hotel front desk operations, customer service, or retail.

Marriott Systems:

Hands-on experience with Marriott Property Management Systems (FOSSE or Opera/LightSpeed).

Brand Familiarity:

Prior experience within a Marriott International or extended-stay hotel environment.

Key Competencies & Soft Skills Customer-First Mindset:

Upbeat, empathetic, and committed to high standards of hospitality.

Detail-Oriented:

Precision with billing, guest information, and scheduling accuracy.

Team Collaboration:

Willingness to assist other departments when needed (e.g., breakfast service support or lobby maintenance).

Multitasking:

Ability to handle incoming phone calls, walk-in guests, and system requests simultaneously under pressure.

Pay:

From $14.00 per hour Expected hours: No less than 28.0 per week

Benefits:

Employee discount Health insurance Life insurance Paid time off

Work Location:

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Find & Apply For Hotel Desk Clerk Jobs in Ridgeland, Mississippi

Front Desk Agent