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Hospitality
Hotel Desk Clerk
Lumberton, NC

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Comfort Suites Lumberton NC

Hotel Front Desk Agent

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Job Description

```Duties``` As a Front Desk Agent, you will be the first point of contact for guests and a crucial part of creating a positive experience during their stay.
Your responsibilities will include:
  • Greeting guests in a friendly and professional manner
  • Checking guests in and out of the hotel
  • Handling guest inquiries and providing excellent customer service
  • Processing payments and managing reservations
  • Assisting with guest requests and resolving any issues promptly
  • Performing night audit duties to ensure accuracy in financial transactions ```Requirements``` To excel in this role, you should meet the following requirements:
  • Previous experience in a hotel or hospitality setting is preferred
  • Excellent phone etiquette and communication skills
  • Strong organizational skills and attention to detail
  • Knowledge of hospitality management practices
  • Flexibility to work night shifts as needed This position offers an exciting opportunity to be part of a dynamic team in the hospitality industry.
If you are passionate about providing exceptional guest services and thrive in a fast-paced environment, we encourage you to apply for this role.
Job Type:
Full-time Pay:
$11.50
  • $12.50 per hour Expected hours: 32.0
  • 40.
0 per week
Benefits:
Dental insurance Employee discount Life insurance Vision insurance
Work Location:
In person

Benefits

  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Discounts/Reimbursements