Find & Apply For Hotel Desk Clerk Jobs in Mebane, North Carolina

Breakfast Attendant /

Front Desk Agent Starting Pay:

$15.00 per hour Job Overview We are seeking a dependable, customer-focused, and flexible individual to join our hotel team as a Breakfast Attendant / Front Desk Agent . This dual-role position combines weekend breakfast service with front desk operations throughout the week. The ideal candidate will be professional, organized, attentive to guest needs, and comfortable working in a hospitality environment where teamwork, reliability, and scheduling flexibility are essential. This position includes breakfast shifts every Saturday and Sunday morning, along with approximately two to three front desk shifts per week. We understand the importance of maintaining a predictable schedule and will make every effort to keep the employee's front desk schedule consistent from week to week whenever additional coverage is not needed. An essential requirement of this position is the willingness to cover other front desk agents' approved time-off requests across all three front desk shifts. These requests will normally be communicated at least two weeks in advance, giving the employee advance notice of schedule adjustments. The successful candidate must be comfortable working morning, evening, and overnight shifts when needed to accommodate these planned absences.

Pay and Work Schedule Starting Pay:

$15.00 per hour Breakfast Shifts Every Saturday and Sunday 5:00 AM

•11:00

AM Front Desk Shifts First Shift:

7:00 AM

•3:00

PM Second Shift:

3:00 PM

•11:00

PM Third Shift:

11:00 PM

•7:00 AM The employee will generally work two to three front desk shifts per week in addition to the weekend breakfast shifts. We will make every reasonable effort to maintain a consistent week-to-week schedule whenever there are no approved time-off requests requiring additional coverage. When another front desk agent has an approved time-off request, the employee will be expected to provide coverage for the affected shift, regardless of whether it falls on first, second, or third shift. These coverage needs will normally be communicated at least two weeks in advance. The purpose is to provide reliable staffing while giving the employee advance notice of changes to their regular schedule. Applicants should be comfortable with a schedule that is generally consistent but may vary when planned coverage is necessary. ResponsibilitiesBreakfast Attendant Duties Prepare and set up the breakfast area for hotel guests. Ensure food items are fresh, properly displayed, and replenished as needed. Maintain cleanliness and follow food safety and sanitation standards in the breakfast area. Greet guests in a friendly and professional manner. Clear tables and clean the breakfast area after guests finish their meals. Provide excellent guest service and help create a positive dining experience. Keep the breakfast area organized, clean, and inviting throughout service. Front Desk Agent Duties Perform guest check-in and check-out procedures accurately and efficiently. Manage reservations made online and over the phone. Register guests by collecting necessary information, including contact details and stay dates. Welcome arriving guests and assign rooms appropriately. Provide accurate information about hotel accommodations, room rates, amenities, and available services. Explain payment methods and verify credit card information in accordance with hotel procedures. Respond to guest questions, concerns, and complaints promptly and professionally. Coordinate with housekeeping to ensure guest rooms are clean, tidy, fully furnished, and ready for occupancy. Maintain accurate and up-to-date records of reservations, guest information, and payments. Deliver courteous, professional service while representing the hotel positively. Work collaboratively with other team members to support smooth hotel operations. Cover other front desk agents' approved time-off requests across first, second, and third shifts, normally with at least two weeks' advance notice. Adapt to planned schedule adjustments as needed to maintain consistent hotel operations. Qualifications and Skills Previous experience as a hotel front desk agent, receptionist, or in a similar hospitality role preferred. Experience with hotel property management and reservation software; familiarity with

OPERA PMS

preferred. Familiarity with online travel and booking platforms, including Booking.com and TripAdvisor, preferred. Strong customer service skills and a friendly, professional demeanor. Excellent verbal communication, interpersonal, and organizational skills. Ability to multitask, prioritize responsibilities, and work effectively in a fast-paced environment. Basic knowledge of food safety, food handling, and sanitation practices. Strong attention to detail when handling reservations, guest information, and payments. Ability to resolve guest concerns professionally and maintain a positive guest experience. Ability to work independently and as part of a team. Dependability, punctuality, and a strong work ethic. Ability to stand for extended periods and lift up to 25 pounds. Availability to work early mornings, weekends, and holidays. Willingness and availability to work all three front desk shifts when needed to cover other employees' approved time-off requests. Important Scheduling Expectations This position is designed for someone who can provide reliable coverage across both breakfast service and front desk operations. Our goal is to provide a consistent and predictable weekly schedule whenever possible. However, flexibility is a core requirement of this role because the employee will help cover planned absences for other front desk agents. Breakfast shifts will remain scheduled for every Saturday and Sunday, from 5:00 AM to 11:00 AM. Front desk shifts will generally consist of two to three shifts per week. We will make every reasonable effort to keep the front desk schedule consistent from week to week when additional coverage is not required. When another front desk agent has an approved time-off request, the employee will be expected to cover the affected shift, regardless of the shift time. These approved time-off coverage needs will normally be communicated at least two weeks in advance. Applicants should understand that while we strive for scheduling consistency, the ability to accommodate these planned coverage needs is an essential requirement of the position. Join Our Team If you are dependable, personable, adaptable, and committed to providing excellent guest service, we encourage you to apply. This is an opportunity to contribute to multiple areas of hotel operations while working with a team that values reliability, professionalism, and a positive guest experience.

Pay:

$15.00 per hour Expected hours: 32.0

•40.0 per week

Benefits:

Employee discount

Work Location:

In person