Find & Apply For Hotel Desk Clerk Jobs in Smithfield, North Carolina

Every day is different, but you'll mostly be:

• Kicking off truly memorable guest experiences with the warmest of welcomes
• Acknowledging IHG Rewards Club members and returning guests in person or over the phone
• Taking, managing, and receiving payments for guest bookings
• Making the check-in and check-out process feel swift and seamless
• Staying one step of our guests' needs to anticipate requests and offer tailored recommendations
• Being our guests' trusted contact
• helping with everything from bill issues to restaurant recommendations What we need from you
• Communication skills
• guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to
• Your problem-solving skills will turn issues into opportunities, so every guest leaves with great memories
• Fluency in the local language
• extra language skills would be great, but not essential
• Literate and tech-savvy
• you'll need a good grasp of reading, writing, basic maths and computer skills

Job Types:

Full-time, Part-time Pay:

From $15.00 per hour

Benefits:

Employee discount

Education:

High school or equivalent (Preferred)

Experience:

Hotel Experience:

1 year (Preferred)

Front Desk:

1 year (Preferred)

Work Location:

In person