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Now viewing: Front Desk Staff
HS
Hotworx Seabrook
Front Desk Staff
Entry-Level JobVerifiedNo experience needed
Job Description
Overview We are seeking a friendly and professional Front Desk Associate to join our fitness studio. The ideal candidate will serve as the first point of contact for guests, providing exceptional guest services and ensuring a welcoming environment. This role requires excellent communication skills, a strong understanding of hospitality management, and the ability to handle multiple responsibilities efficiently. Previous fitness experience is preferred, but not imperative. The Front Desk Associate plays a vital role in maintaining guest satisfaction, managing memberships, and supporting overall operations. Responsibilities Greet guests warmly upon arrival and departure Handle members inquiries, requests, and complaints promptly to ensure high levels of guest satisfaction Process payments securely and handle cash or credit transactions accurately Uphold phone etiquette standards and ensure effective communication with members and staff Assist with selling memberships and products Support member relations initiatives to foster positive relationships and encourage repeat business Join our team as a Front Desk Associate to deliver outstanding member experiences while advancing your career in the fitness industry.