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Now viewing: Front Desk Clerk
TH
The Hotel Laurel at Seneca
Front Desk Clerk
Entry-Level JobVerifiedNo experience needed
Job Description
Front Desk Agent Duties:
- Greet and welcome guests in a friendly and professional manner
- Register guests and assign rooms, ensuring all necessary information is obtained
- Answer phone calls and respond to inquiries, providing accurate information about the hotel and its services
- Handle guest check-ins and check-outs efficiently, processing payments and issuing room keys
- Assist guests with any requests or issues during their stay, ensuring their satisfaction
- Maintain a clean and organized front desk area, ensuring all supplies are stocked
Experience:
- Previous experience in customer service or hospitality is preferred
- Strong communication skills, both verbal and written
- Proficient in using phone systems and computer software
- Excellent problem-solving skills and ability to handle difficult situations with patience and professionalism
- Ability to multitask and prioritize tasks effectively We offer competitive pay for our employees.