Find & Apply For Hotel Desk Clerk Jobs in Medina, Ohio

Overview:

We are seeking a dedicated Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and creating a positive experience for all visitors.

Duties:

• Greet guests in a friendly and professional manner
• Check guests in and out efficiently
• Answer phone calls and direct them appropriately
• Provide information about hotel services and amenities
• Handle guest requests and concerns promptly
• Process payments and maintain guest accounts
• Assist with night audit procedures if required

Skills:

• Experience in front desk operations within the hospitality industry
• Proficient in phone etiquette and handling multiple phone lines
• Multilingual abilities are a plus for assisting diverse guests
• Strong guest service orientation with excellent communication skills
• Familiarity with night audit processes is beneficial
• Knowledge of resort operations and services
• Background in Hospitality or Hospitality Management is preferred Joining our team as a Front Desk Agent at Hilton offers an exciting opportunity to engage with guests from various backgrounds while contributing to the smooth operation of our establishment.

If you possess the required skills and are passionate about delivering exceptional service, we invite you to apply for this position.

Job Types:

Full-time, Part-time Pay:

From $15.00 per hour

Benefits:

401(k) Dental insurance Employee discount Flexible schedule Free parking Health insurance Paid time off Retirement plan Vision insurance People with a criminal record are encouraged to apply

Education:

High school or equivalent (Required)

Experience:

Hotel:

1 year (Preferred)

Language:

English (Required) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Ability to

Commute:

Medina, OH 44256 (Required) Ability to

Relocate:

Medina, OH 44256: Relocate before starting work (Required)

Work Location:

In person