Find & Apply For Hotel Desk Clerk Jobs in New Albany, Ohio

Benefits:

Employee discounts Paid time off Job Summary We are seeking a dependable and detail-oriented Night Auditor to join our team. The Night Auditor is responsible for overseeing front desk operations during overnight hours, assisting guests, balancing daily financial transactions, and preparing end-of-day reports to ensure smooth hotel operations. Key Responsibilities Welcome and assist guests with check-ins, check-outs, and overnight requests Answer phone calls and respond to guest inquiries professionally Process reservations, cancellations, and room changes Balance and reconcile daily financial transactions and reports Run nightly audit procedures and prepare accounting summaries Handle guest concerns and resolve issues promptly Maintain security and safety procedures during overnight hours Ensure lobby and front desk areas remain clean and organized Coordinate with housekeeping and maintenance teams as needed Prepare reports for management and morning staff Qualifications High school diploma or equivalent required Previous hotel front desk or customer service experience preferred Experience with hotel property management systems is a plus Strong attention to detail and organizational skills Basic math and computer skills Ability to work independently overnight Excellent communication and customer service skills Reliable attendance and punctuality required Preferred Skills Experience with Hilton systems such as PEP Cash handling and accounting experience Ability to multitask in a fast-paced environment Professional appearance and demeanor