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Job Overview:

We are seeking a highly organized and detail-oriented Front Desk Worker to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a smooth check-in and check-out process. If you have excellent communication skills, strong organizational abilities, and a friendly demeanor, we would love to hear from you.

Responsibilities:

Greet guests and provide them with a warm welcome
Check-in and check-out guests efficiently and accurately
Answer phone calls and respond to guest inquiries
Assist with reservations and event planning
Maintain a clean and organized front desk area
Perform clerical tasks such as data entry, filing, and photocopying
Ensure phone systems are properly operated and messages are relayed promptly
Collaborate with other departments to ensure guest satisfaction
Promotes memberships and programs.
Builds relationships with members; helps members connect with one another and the YMCA.

Qualifications:

Proven experience as a customer service rep or similar role
Excellent organizational skills with the ability to multitask effectively
Strong communication skills, both verbal and written
Proficient in using computerized systems for administrative tasks
Familiarity with phone etiquette and handling customer inquiries
Ability to work well under pressure in a fast-paced environment
Willing to work as a team player
Ability to relate effectively to diverse groups of people from all social and economic segments of the community.
Fun, friendly, flexible individual.
1 year customer service

Job Type:

Part Time Schedule:

Floater (2 days per week) Possible shifts Monday-Friday 4pm-9pm Saturday 7am-12pm 12pm-5pm Sunday 1pm-7pm

Pay:

$10.00

$12.

00 per hour

Work Location:

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Find & Apply For Hotel Desk Clerk Jobs in Burnham, Pennsylvania

Part Time Front Desk Staff