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Hospitality
Hotel Desk Clerk
Lehighton, PA

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front desk agent

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Job Description

front desk agent

Lehighton, PA

1 DAYS AGO

23021239

Summary

Lehighton, PA

In-Person

Competitive Salary

1 Years Experience

High school graduate or equivalency certificate (GED)

No Commission

40.00 hours per week / Night Shift / Full-Time

Description Position Summary Provide outstanding guest service by managing front desk operations, handling reservations, processing check-ins and checkouts, and assisting guests with hotel and local area information. Key Responsibilities Greet guests and provide friendly customer service.

Handle check-ins, checkouts, reservations, and guest inquiries.

Process cash and credit card transactions accurately.

Maintain knowledge of hotel rates, promotions, and in-house events.

Operate front desk systems and complete required reports.

Assist guests with safe deposit boxes and special requests.

Follow hotel policies, emergency procedures, and communication standards.

Maintain a clean and organized work area. Qualifications Previous customer service or hospitality experience preferred.

Strong communication and computer skills.

Ability to multitask in a fast-paced environment.

Must be available to work weekends and holidays. Additional Details

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