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Now viewing: Front Desk Agent
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Hampton Inn Lewisburg Pa
Front Desk Agent
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Job Description
Front Desk Agent Hampton Inn Lewisburg Pa - 3.6 Lewisburg, PA Job Details Part-time From $12 an hour 8 days ago Qualifications Hotel and accommodations payment processing Resort experience Sales transaction processing Phone communication Greeting customers Answering guest questions Credit card payment processing High school diploma or GED Hotel room assignment management Cash register operations Property management systems (PMS) Customer issue escalation Telephone systems Phone call management Hotel and accommodations guest complaints handling Venue guest services Full Job Description Position Requirements Immediately greet guest and offer to assist with their needs. Register and assign guests to hotel rooms. Establish method of payment and verify credit. Make and confirm reservations. Compute bills, collect payments, and make change for guests. Transmit and receive messages, using telephones or PMS system. Respond to guest requests in a timely manner. Receive and resolve guest complaints, elevating to supervisor if necessary. Ensure overall guest satisfaction. Perform other duties as requested by management. Work schedule varies and may include working on holidays, weekends
Job Type:
Part-time Pay:
From $12.00 per hourEducation:
High school or equivalent (Preferred)Work Location:
In personBenefits
- Dental Insurance