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Holiday Inn Express & Suites

Front Desk Agent

Pay: $31,200/yr

Posted: 5 days ago

Location: Lititz, PA (Onsite)

Last Updated: 1 day ago

Hours: Part-Time

Expires: 11/20/2026

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Job Description

Now Hiring:

Hotel Front Desk Agent and/or

Flexible Floater Available Positions & Schedules:

Part-Time Front Desk Agent:

Thursdays and Fridays, 7:00 AM-3:00 PM.

Flexible Floater:

Flexible availability to cover additional shifts as needed, including busy periods, employee callouts, and approved time-off requests. Applicants may apply for either position or express interest in both! Job Summary We are seeking a reliable, professional, and guest-focused Front Desk Agent and/or Flexible Floater to join our hotel team. The part-time position offers a consistent Thursday and Friday schedule, while the floater position requires flexible availability to provide coverage based on hotel needs. Responsibilities Welcome guests and provide friendly, professional customer service. Handle guest check-ins, checkouts, reservations, payments, and inquiries. Answer phone calls and assist with guest needs. Maintain accurate records and follow hotel procedures. Communicate with housekeeping, management, and team members. Provide front desk coverage during high-demand periods and staffing shortages. Qualifications Reliability and punctuality are a must. Strong computer literacy and ability to learn hotel software. Excellent communication and customer service skills. Flexible availability and willingness to cover additional shifts when needed, particularly for the floater position. Ability to multitask, work independently, and adapt to changing needs. Previous hotel or customer service experience preferred but not required. Schedule & Expectations The part-time position has a regular schedule of Thursdays and Fridays from 7:00 AM to 3:00 PM. The floater position offers a flexible schedule, with additional hours varying based on hotel needs. Applicants should be dependable, communicate their availability clearly, and be willing to assist with coverage when possible. If you are dependable, comfortable with computers, and enjoy helping people, we encourage you to apply! Whether you're interested in the part-time position, the flexible floater position, or both, we'd love to hear from you.

Pay:

From $15.00 per hour

Work Location:

In person

Benefits

Flexible Work Schedules