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Hospitality
Hotel Desk Clerk
Shippensburg, PA

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Tru by Hilton - Shippensburg

Front Desk Agent

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Job Description

Love making someone's day? This is your stage. At Tru by Hilton, the front desk isn't just check-in and check-out — it's the first smile a traveler sees after a long drive, the person who knows the best spot for dinner, and the reason guests say "we'll be back." If you're upbeat, curious and enjoy people, we'd love to meet you. No hotel experience? No problem — we'll teach you everything.
WHO WE ARE
Tru by Hilton Shippensburg is a brand-new, high-energy Hilton hotel on Walnut Bottom Road, minutes from Shippensburg University and I-81. We're managed by Areya Management, a Pennsylvania-based hospitality company running 15 hotels across Pennsylvania and Virginia under IHG, Hilton, Marriott, Best Western and Choice. Help set the standard from day one at a hotel that's just getting started. With a small, tight-knit team, you'll know every coworker by name.
WHAT'S IN IT FOR YOU
◆ $14.00 - $15.50/hr , paid bi-weekly ◆ Paid time off after your first year ◆ Employee hotel discount ◆ Flexible options — full-time and part-time schedules, great for students and second jobs ◆ Paid, hands-on training in Hilton's systems — a skill set that travels with you ◆ A real career ladder: Front Desk Agent → Night Auditor → Supervisor → Management, with 15 Areya hotels to grow into ◆ A small, close team where your ideas are heard and good work gets noticed
WHAT YOU'LL DO
◆ Welcome every guest like a regular and make check-in quick and easy ◆ Be the local expert — Shippensburg University events, local dining and the Cumberland Valley Rail Trail ◆ Turn problems into wins by solving guest requests fast and following up ◆ Handle reservations, phones, payments and shift balancing accurately in Hilton's systems ◆ Team up with housekeeping and maintenance to keep guests happy ◆ Invite guests to join Hilton Honors ◆ Keep the lobby looking sharp and welcoming
YOU'LL LOVE THIS JOB IF YOU
◆ Smile easily and genuinely like helping people ◆ Stay calm and positive when things get busy ◆ Like variety — no two shifts are the same ◆ Are comfortable on a computer and learn new systems quickly ◆ Can work some weekends and holidays (hotels never close!) ◆ Bonus points: customer service, retail or restaurant experience, or a second language
READY TO JOIN US?
Apply on Indeed in 2 minutes — no resume required. We reply to every applicant within 48 hours, and interviews can happen as soon as this week. Areya Management is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status.
Job Types:
Full-time, Part-time Pay:
From $14.00 per hour
Experience:
Hotel Front Desk:
1 year (Required)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Dental Insurance