Find & Apply For Hotel Desk Clerk Jobs in Brentwood, Tennessee

Holiday Inn Express & Suites - Brentwood, TN Holiday Inn Express & Suites is seeking a friendly, dependable, and guest-focused Front Desk Agent to join our team for the 2:00 PM - 10:00 PM shift . Availability Requirement Open availability is required. Applicants must be available to work any day of the week, including weekends and holidays. Hotels operate 24 hours a day, 365 days a year , so weekend and holiday availability is an important requirement of this position. Scheduling will vary based on business and staffing needs. Key Responsibilities Greet guests warmly and professionally upon arrival and departure Check guests in and out efficiently using the hotel's property management system (PMS) Recognize and assist IHG One Rewards members Answer phone calls and respond to guest questions and requests Manage reservations, cancellations, and modifications Process payments, issue room keys, and maintain accurate guest billing Handle guest concerns professionally and involve management when necessary Communicate effectively with housekeeping, maintenance, and management Maintain a clean, organized, and welcoming front desk and lobby area Follow hotel safety, security, and guest privacy procedures Complete assigned front desk duties and shift responsibilities What We're Looking For Friendly and professional attitude Dependable and punctual Strong customer service and communication skills Comfortable working independently when needed Basic computer skills and ability to learn hotel systems Ability to multitask in a fast-paced environment Must be available for the 2 PM - 10 PM shift Must be willing and available to work weekends and holidays Previous hotel or customer service experience is preferred, but we are willing to train the right candidate We are looking for someone who understands that excellent guest service requires reliability, teamwork, and consistent attendance . If you enjoy helping people and want to be part of a hospitality team focused on providing a great guest experience, we encourage you to apply.

Pay:

From $16.50 per hour Expected hours: 30.0 - 40.0 per week

Benefits:

Employee discount Paid time off

Work Location:

In person