Find & Apply For Hotel Desk Clerk Jobs in Denton, Texas

Front Desk Agent Staybridge Suites Hotel, Denton Denton, TX Job Details Part-time | Full-time $15 - $16 an hour 3 hours ago Benefits Employee discount Qualifications Attention to detail Multi-line phone systems Full Job Description Job Summary We are seeking a dedicated and enthusiastic Front Desk Agent to join our team with IHG Hotel/ Opera experience. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a smooth check-in and check-out experience. This role requires strong communication skills, attention to detail, and a passion for hospitality. The Front Desk Agent will play a vital role in creating a welcoming atmosphere for all guests while managing various front desk operations. Duties Greet guests upon arrival with a warm and friendly demeanor, ensuring a positive first impression. Manage the check-in and check-out processes efficiently, handling guest inquiries and requests promptly. Provide information about hotel amenities, services, and local attractions to enhance guest experience. Handle reservations and modifications using multi-line phone systems and hotel management software. Conduct night audits as required, ensuring accurate financial reporting and balancing of accounts. Address guest concerns or complaints with professionalism, striving to resolve issues to their satisfaction. Maintain organized front desk operations, including managing guest records and processing payments. Collaborate with housekeeping and maintenance teams to ensure rooms are ready for incoming guests. Uphold high standards of cleanliness and organization at the front desk area. Qualifications Previous experience in hospitality management or hotel management is preferred. Strong customer service skills with a focus on guest relations and satisfaction. Bilingual or multilingual abilities are highly desirable to cater to diverse guests. Familiarity with front desk operations, including night audit procedures, is advantageous. Excellent phone etiquette and proficiency in handling multi-line phone systems. Ability to work flexible hours, including nights, weekends, and holidays as needed. Strong organizational skills with attention to detail in managing guest information. A passion for hospitality and providing exceptional guest services in a resort or hotel environment. Join our team as a Front Desk Agent where you can make a difference in our guests' experiences every day!

Job Types:

Full-time, Part-time Pay:

$15.00 - $16.00 per hour

Benefits:

Employee discount

Work Location:

In person