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Now viewing: Front Desk Agent
CB
Canopy by Hilton Frisco Station
Front Desk Agent
Job Description
PEP experience is a plus. Hotel experience is preffered. Job Overview We are seeking an energetic and detail-oriented Front Desk Agent to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and ensure smooth administrative flow. Your positive attitude and organizational skills will help create a professional and friendly environment for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your office management skills while supporting daily operations with enthusiasm and efficiency. Responsibilities Greet visitors, clients, and vendors warmly, ensuring a positive first impression. Answer multi-line phone systems promptly and professionally, directing calls accurately. Manage appointment scheduling and calendar coordination using productivity software. Handle data entry tasks with precision, maintaining accurate records in spreadsheets and databases. Perform clerical duties such as filing, proofreading documents, and managing correspondence. Support office management activities including supply inventory, filing systems, and document organization. Assist with client communication and customer support to address inquiries efficiently and courteously. Experience Prior office experience or administrative support roles demonstrating strong organizational skills. Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with spreadsheets. Technical proficiency with computer literacy including data entry, typing, and document processing. Experience using QuickBooks or similar accounting software is a plus. Excellent phone etiquette skills with experience managing multi-line phone systems. Bilingual abilities are highly desirable to serve diverse client needs effectively. Strong time management skills with the ability to prioritize tasks efficiently in a fast-paced environment. This role is perfect for individuals who thrive in dynamic settings, possess excellent communication skills, and are eager to contribute to a professional team environment. Join us to develop your administrative expertise while delivering outstanding service that makes every visitor feel valued!