Find & Apply For Hotel Desk Clerk Jobs in Goodrich, Texas

PawHaus Resort is a dog-first luxury resort on 30 lakefront acres on Lake Livingston in Goodrich, Texas. We have 12 ÖÖD Mirror Houses with private yards, two with wood-fired hot tubs, plus a pool, dog park, private dog run, grooming salon, and spa. Guests bring their dogs almost everywhere on property, and the whole place is built around that. We open in January 2027. The role You run the front desk on our busiest nights. You'll check in late arrivals, answer guests by phone and text, and close the building at night. You report to our Customer Service Manager. What you'll do Check in evening arrivals and walk guests through their stay Answer calls, texts, and Cloudbeds messages (AI handles the routine questions, you handle the rest) Ring up the camp store and sell PawHaus Club memberships, upgrades, and add-ons Collect play area waivers and dog paperwork Close the lobby, retail, and play area Keep quiet hours from 10p and handle whatever comes up after dark Hand off to our overnight team at midnight with clear notes What you don't own Maintenance, housekeeping, and dog care each have their own team. Your job is to know who to call and to call them fast. Schedule Wednesday through Sunday, 6p to midnight Weekends are required, since they're our busiest nights Paid training starts in December 2026, before we open Pay and perks $18 an hour, with a pay review at 6 months 50% off Staff meal on shift PawHaus work clothes provided Comp stays and staff rates at our sister property, Cameron Ranch Glamping PawHaus Goodrich is our first location, with more planned, so there's room to grow You're a fit if You've worked a hotel front desk, a pet resort, or another guest-facing job You're comfortable learning software and using AI tools You like dogs of every size, including the loud ones You stay calm when a guest is locked out at 11p You can work until midnight and get to Goodrich reliably (we're rural) Application questions Can you work Wednesday through Sunday, 6p to midnight, including every weekend? Tell us about a time you turned around an upset guest or customer. What hotel or booking software have you used, if any? Do you have reliable transportation to Goodrich, TX? Experience and location Customer service experience: 1 year (Preferred) Goodrich, TX 77335 (Required) Background check required

Work Location:

In person

Pay:

$18.00 - $19.00 per hour Expected hours: 30.0 - 40.0 per week

Work Location:

In person