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Duties:

Greet and welcome guests in a friendly and professional manner
Check-in and check-out guests, ensuring accurate and efficient processing
Provide information about hotel amenities, services, and local attractions
Handle guest inquiries, requests, and complaints promptly and courteously
Assist with reservations and room assignments
Maintain accurate guest records and handle cash transactions
Coordinate with housekeeping to ensure clean and well-maintained guest rooms
Answer phone calls and direct them to the appropriate department or individual
Maintain a clean and organized front desk area

Experience:

Previous experience in hospitality or customer service is preferred
Strong hospitality skills with a focus on providing exceptional guest services
Knowledge of front desk operations, including check-in/check-out procedures and night audit processes
Excellent phone etiquette and communication skills
Ability to multitask and prioritize tasks in a fast-paced environment
Bilingual proficiency is a plus At our hotel, we value our employees and offer a range of benefits including competitive pay, opportunities for career advancement, and a positive work environment.

If you are a motivated individual with a passion for hospitality, we would love to hear from you. Please note that this position requires working evening, overnight, weekend, and holiday shifts. To apply, please submit your resume along with a cover letter highlighting your relevant experience in hotel front desk operations.

Pay:

From $10.00 per hour

Benefits:

Paid time off

Work Location:

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Find & Apply For Hotel Desk Clerk Jobs in Marshall, Texas

Front Desk Clerk