Duties:

• Greet and welcome guests in a friendly and professional manner
• Check-in and check-out guests, ensuring accurate and efficient processing
• Provide information about hotel amenities, services, and local attractions
• Handle guest inquiries, requests, and complaints promptly and courteously
• Assist with reservations and room assignments
• Maintain accurate guest records and handle cash transactions
• Coordinate with housekeeping to ensure clean and well-maintained guest rooms
• Answer phone calls and direct them to the appropriate department or individual
• Maintain a clean and organized front desk area

Experience:

• Previous experience in hospitality or customer service is preferred
• Strong hospitality skills with a focus on providing exceptional guest services
• Knowledge of front desk operations, including check-in/check-out procedures and night audit processes
• Excellent phone etiquette and communication skills
• Ability to multitask and prioritize tasks in a fast-paced environment
• Bilingual proficiency is a plus At our hotel, we value our employees and offer a range of benefits including competitive pay, opportunities for career advancement, and a positive work environment.

If you are a motivated individual with a passion for hospitality, we would love to hear from you. Please note that this position requires working evening, overnight, weekend, and holiday shifts. To apply, please submit your resume along with a cover letter highlighting your relevant experience in hotel front desk operations.

Pay:

From $10.00 per hour

Benefits:

Paid time off

Work Location:

In person