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Overview:

We are seeking a friendly and professional Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests and provide exceptional customer service to ensure a positive experience during their stay. This is a great opportunity for individuals with a passion for hospitality and excellent communication skills.

Duties:

Greet guests with a warm and welcoming attitude
Check-in and check-out guests efficiently and accurately
Provide information about hotel amenities, services, and local attractions
Handle guest inquiries, requests, and complaints promptly and professionally
Assist with reservations and manage room assignments
Maintain accurate records of guest accounts and transactions
Process payments and handle cash transactions
Answer phone calls and direct them to the appropriate department or staff member
Assist with night audit duties as required
Ensure the front desk area is clean, organized, and presentable at all times

Qualifications:

Previous experience in customer service or hospitality is preferred
Excellent interpersonal and communication skills
Strong attention to detail and organizational abilities
Proficient in using computer systems and software applications
Bilingual language skills are a plus
Knowledge of hotel operations and front desk procedures is an asset
Ability to handle difficult situations with patience and professionalism We offer competitive pay based on experience.

This is a full-time position with opportunities for career advancement within the hospitality industry. If you are passionate about providing exceptional guest service and thrive in a fast-paced environment, we would love to hear from you.

Note:

All positions must be paid, including internship positions.

Pay:

From $15.00 per hour

Benefits:

Employee discount Referral program

Work Location:

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Find & Apply For Hotel Desk Clerk Jobs in Northlake, Texas

Hotel Front Desk Agent FT