Find & Apply For Hotel Desk Clerk Jobs in Portland, Texas

Overtime available:

Responsibilities:

• Greet and welcome guests as they arrive at the hotel
• Check-in and check-out guests, ensuring all necessary information is obtained and accurately recorded
• Answer phone calls and respond to guest inquiries in a professional and courteous manner
• Provide information about hotel amenities, services, and local attractions
• Handle guest complaints or concerns, escalating to management if necessary
• Assist with reservations and room assignments
• Perform night audit duties as required
• Maintain a clean and organized front desk area

Skills:

• Excellent customer service skills with a friendly and approachable demeanor
• Strong communication skills, both verbal and written
• Knowledge of hotel management systems and phone systems
• Familiarity with night audit procedures is a plus
• Ability to handle multiple tasks simultaneously while maintaining attention to detail
• Strong problem-solving skills and the ability to remain calm under pressure
• Multilingual abilities are highly desirable for interacting with international guests If you are passionate about providing exceptional guest service in a hospitality environment, we would love to hear from you.

Join our team as a Front Desk Agent and be part of creating memorable experiences for our guests.

Job Type:

Part-time Pay:

$12.00

• $14.

00 per hour

Benefits:

Employee discount Flexible schedule Free parking People with a criminal record are encouraged to apply

Work Location:

In person