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Hospitality
Hotel Desk Clerk
San Marcos, TX

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IHG Hotels & Resorts

Hotel Guest Service Agent

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Job Description

Front Desk Guest Service Agent - Part Time
RESIDENCE INN BY MARRIOTT
- San Marcos, TX We are excited to announce the opening of our newly opened Hometowne Studio Suites Hotel , and we're looking for an experienced and dependable Front Desk Guest Service Agent to join our team!
Position:
Part-time Schedule:
Flexible Scheduling, including weekends and holidays
Location:
625 Commercial Lp Bldg 2, San Marcos, TX 78666
Key Responsibilities:
Provide exceptional guest service at check-in, during guest stays, and at check-out Answer phones, respond to guest inquiries, and handle reservations accurately Maintain a clean, professional, and welcoming front desk area Communicate effectively with housekeeping and maintenance teams Resolve guest concerns promptly and professionally Accurately manage daily transactions and shift reports
Requirements:
2-3 years of prior hotel front desk or guest service experience required Strong communication and problem-solving skills Professional appearance and demeanor Dependable, punctual, and detail-oriented Ability to multitask in a fast-paced environment Experience with hotel property management systems (PMS) preferred Why Join Us? Be a part of a brand-new property with a growing team Career advancement opportunities within our hotel group Supportive leadership and positive work culture and help shape the guest experience at Hometowne Studios & Suites! If you are passionate about providing outstanding guest experiences and want to be part of a dynamic team at Residence Inn san Marcos, we invite you to apply today!
Job Type:
Full-time Benefits:
Employee discount Paid time off Professional development assistance Referral program Ability to
Commute:
San Marcos, TX 78666 (Required) Ability to
Relocate:
San Marcos, TX 78666: Relocate before starting work (Required)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Professional Development
  • Flexible Work Schedules
  • Dental Insurance