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Hospitality
Hotel Desk Clerk
Tyler, TX

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Candlewood Suites

Guest Service Agent

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Job Description

Candlewood Suites - Tyler is hiring. Part-time front desk agent works fulfilling customer service and administrative roles in the hotel. Provide a warm welcome and orient new guests and issue room keys after a successful registration. Additionally, front desk agent will manage and update information regarding room availability, rates, and available amenities. A front desk agent works to ensure an organized and friendly interaction between the hotel and guests.
Job Summary:
Communicate with the booking, housekeeping and maintenance departments to ensure prompt responses to guests' needs Make reservations or appointments for guests who want to avail themselves of local entertainment or services Answer guest calls and record details of each conversation for future follow-up Meet and exceed guests' expectations by anticipating the services they might require and suggesting local venues Maintain constant communication with guests in advance of weddings, corporate retreats and other in-house events to ensure we're prepared for them
Front Desk Representative Required Skills:
Great Communication Skills Knows Computers and is self-motivated to on-line classes Accounting and Math Skills is a must Weekends and Holidays required - We are Open 24 hours a day and require front desk during our open hours. On-Site Inquiries only. Applicaitons Available. Salary based on skill level and decided after interview. Please no phone calls.
Job Type:
Part-time Pay:
From $12.00 per hour Expected hours: 24.0 - 32.0 per week
Benefits:
Employee discount Flexible schedule Free parking Referral program Relocation assistance
Experience:
hospitality: 1 year (Required) Shift availability: Night Shift (Preferred) Overnight Shift (Preferred) Ability to
Commute:
Tyler, TX 75703 (Required)
Work Location:
In person

Benefits

  • Flexible Work Schedules
  • Dental Insurance
  • Relocation Assistance
  • Discounts/Reimbursements