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Now viewing: Front Desk Agent
CI
Cedars Inn Hotel
Front Desk Agent
Entry-Level JobVerifiedNo experience needed
Job Description
Front Desk Agent Cedars Inn | Wenatchee, WA Join the Cedars Inn Family At Cedars Inn, hospitality begins with people. We treat our employees like family, and our guests like house guests. We believe that when our team members feel respected, supported, and appreciated, they naturally create exceptional experiences for every guest. If you enjoy helping others, have a positive attitude, and take pride in delivering outstanding customer service, we'd love to welcome you to our team. What You'll Do As a Front Desk Agent, you are often the first and last person our guests meet. Your warm personality and attention to detail will help make every stay comfortable, enjoyable, and memorable. Responsibilities Welcome guests with a friendly and professional attitude. Check guests in and out accurately and efficiently. Answer telephone calls and assist guests with reservations and inquiries. Provide information about hotel amenities and local attractions. Process guest payments and maintain accurate records. Respond promptly to guest requests and resolve concerns professionally. Coordinate with housekeeping and maintenance to ensure guest satisfaction. Maintain a clean and organized front desk and lobby. Follow hotel policies and procedures while providing exceptional guest service. Qualifications Excellent customer service and communication skills. Positive attitude and professional appearance. Reliable, dependable, and punctual. Comfortable using computers and learning hotel software. Ability to multitask in a fast-paced environment. Ability to work mornings, evenings, weekends, and holidays. Previous hotel or customer service experience is preferred but not required. Bilingual applicants are encouraged to apply. Physical Requirements Ability to stand for extended periods. Occasionally lift up to 25 pounds. Ability to work in a fast-paced environment. Why Work at Cedars Inn? At Cedars Inn, you're more than an employee—you become part of our family. We believe in supporting one another, treating everyone with kindness and respect, and creating a workplace where people enjoy coming to work every day. If you're looking for more than just a job, we'd love to meet you. Apply today and become part of the Cedars Inn family!