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Hospitality
Hotel Desk Clerk
Lakewood, WA

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Now viewing: Front Desk Agent (night auditor )
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Comfort Inn & Suites Lakewood by JBLM

Front Desk Agent (night auditor )

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Job Description

Are you a people person with a passion for hospitality? We're on the lookout for a Front Desk Agent for the 11pm-7am shift who brings positive energy, sharp attention to detail, and top-notch communication skills to the table. If you love making guests feel welcome, solving problems with a smile, and creating unforgettable stays, we want to hear from you!
Responsibilities:
  • Greet and welcome guests in a friendly and professional manner
  • Check guests in and out of the hotel efficiently
  • Answer phone calls and direct inquiries to the appropriate department
  • Assist guests with requests and provide information about hotel services and amenities
  • Handle guest complaints and resolve issues promptly and courteously
  • Process payments and maintain accurate guest accounts
Requirements:
  • Flex weekend employee
  • At least 6 months previous Choice Advanatage experience
  • Strong phone etiquette and customer service skills
  • Knowledge of hotel operations and hospitality management or customer service.
  • Familiarity with hotel management software systems
  • Ability to work flexible hours, including evenings, weekends, and holidays Join our team as a Front Desk Agent and be part of a dynamic hospitality environment where your skills in guest relations and customer service will shine.
Job Type:
Full-time Pay:
From $17.50 per hour
Benefits:
Employee discount
Work Location:
In person

Benefits

  • Dental Insurance
  • Discounts/Reimbursements