Position:
Hotel Front Desk Agent Starting Salary Range:
$14.00
00/hour based on experience.
Wage Increases :
New hires can earn wage increases at 30-90 days
Employment Type:
Part-Time, Full-Time, Temporary We Offer:
Team Culture:
We work as a team and take pride in supporting each other every day. Holidays paid at time & ½ when worked Travel with hotel room discounts
Tips Flexible Schedule Training and Growth:
We provide on-the-job training and support career growth within the company.
Employee Recognition:
We celebrate achievements and recognize the hard work of our team members. Job Overview We are seeking a dedicated, reliable and friendly Hotel Front Desk Clerk to join our professional and awesome team. This role is essential in providing outstanding guest services and ensuring a smooth check-in and check-out experience for all visitors. The ideal candidate will possess excellent communication skills, a strong understanding of hospitality, and the ability to multitask effectively in a fast-paced environment. Duties
- Greet guests warmly upon arrival and assist with the check-in process.
- Handle guest inquiries, requests, and complaints in a professional manner.
- Manage reservations and ensure accurate data entry into the hotel management system.
- Maintain knowledge of hotel services, local attractions, and amenities to provide guests with relevant information.
- Operate phone systems efficiently to manage incoming calls and relay messages.
- Collaborate with housekeeping and maintenance teams to ensure guest satisfaction.
- Uphold hotel policies and procedures while maintaining a welcoming atmosphere. Experience
- Previous experience in a front desk or guest services role within the hotel industry is preferred.
- Familiarity with hotel management software is advantageous.
- Strong phone etiquette skills are essential for effective communication with guests.
- Multilingual abilities are a plus, enhancing communication with diverse clientele.
- A background in hospitality management or related fields will be beneficial.
Join our team and contribute to creating memorable experiences for our guests!
Job Types:
Full-time, Part-time Pay:
$14.00
00 per hour
Benefits:
Employee discount
Work Location:
In person