Find & Apply For Hotel Desk Clerk Jobs in Parkersburg, West Virginia

JOB DESCRIPTION

•

Front Desk Associate TITLE:

FRONT DESK ASSOCIATE POSITION REPORTS TO

Assistant General Manager __X___ General Manager _____

HOURS:

7am-3pm, 3pm

• 11pm or 4pm
• 8pm•8-24 hours a week

REQUIRED TASKS

Must have open availability Guest Check-In and Check-Out PMS Operations (PEP will be trained) Cash and Credit Card /Debit Card Transactions Switchboard Operation and telephone etiquette Front Office Emergency/Security Procedures Reservations

• Both Guest Rooms & Meeting Rooms Assist Manager with Administrative Tasks and other duties as assigned by the General Manager or AGM Clean the Front Desk and Lobby Area Daily Assist with Breakfast Bar when needed / monitor cleanliness of breakfast area including tables Restock and Make coffee as needed Minor Decision Making including the 100% Guarantee program Book group room blocks
• Take Group reservations Sales of Guest rooms with new arrivals and phone inquiries Follow all Policies & Procedures outlined in the Employee Handbook Must be in neat, clean uniform w/ name tag, Hilton Honor Loyalty Program Operate the laundry as directed Maintain a respectful and professional attitude to all Guests, associates, and vendor

REQUIRED SKILLS

Fluent verbal and written communications in proper English. (Spanish, if possible) Basic Math Hand Writing Computer Skills / Keyboard/Typing skills Operate a 10-key Calculator Hospitable, Civil Contact with internal and external customers' Ability to Work Independently, with little or no Supervision Ability to complete multiple tasks simultaneously Night Audit Basic accounting skills/training Enjoy meeting new people Enjoy working independently and with a team

PHYSICAL REQUIREMENTS

NECK

• Bending/Twisting

AUDITORY

• Ability to read and comprehend emergency and security information including labels and directions. Ability to communicate emergency situations to supervisor in English. Normal conversation. HEARING
• Ability to hear emergency alarms, telephone, conversation. VISION
• Legal normal vision with or without accommodation. ARMS
• Reaching, bending arms, light carrying pushing, pulling. HANDS
• Finger dexterity, grasping TRUNK
• Bending and twisting LEGS
• Normal balance, crouching or kneeling FEET
• Standing for long periods, walking

Work Remotely No Job Type:

Full-time Pay:

From $13.00 per hour Ability to

Commute:

Parkersburg, WV 26104 (Required) Ability to

Relocate:

Parkersburg, WV 26104: Relocate before starting work (Required)

Work Location:

In person