Find & Apply For Hotel Desk Clerk Jobs in Cheyenne, Wyoming

Front Desk Agent Comfort Suites Cheyenne Schedule:

PM Shifts 5 Days per Week Job Summary Comfort Suites Cheyenne is seeking a friendly, reliable Front Desk Agent to join our team. This role is responsible for delivering excellent guest service, managing reservations, and ensuring smooth daily operations at the front desk. Key Responsibilities Greet guests warmly and provide exceptional customer service throughout their stay Check guests in and out accurately and efficiently Manage reservations, cancellations, and modifications in the PMS Handle guest inquiries, complaints, and requests in a professional and helpful manner Process payments and maintain accurate records Answer phone calls and respond to emails promptly Coordinate with housekeeping and maintenance to ensure room readiness Maintain a clean and organized front desk and lobby area Follow all hotel policies, procedures, and safety standards Assist with additional duties as assigned by management Requirements Prior hotel or customer service experience preferred Strong communication and problem-solving skills Ability to multitask in a fast-paced environment Professional appearance and positive attitude Basic computer and typing skills Reliable, punctual, and able to work independently Must be able to stand for extended periods and lift up to 25 lbs Benefits Paid Time Off Medical, Dental, and Vision Insurance Options 401(k) with 100% Employer Match Hotel Employee Discount Program Opportunities for Growth and Advancement Daily Bonuses Sellout Bonuses for nights when the hotel reaches full occupancy Walk-In Bonuses for securing same-day walk-in reservations Bonuses for positive guest name mentions

Job Type:

Full-time Pay:

$18.00 - $20.00 per hour

Benefits:

401(k) matching Dental insurance Employee discount Free parking Health insurance Paid time off Retirement plan Vision insurance Application Question(s): Are you able to work Wednesday to Sunday AM shifts each week? (Mon and Tues Off)

Experience:

Front Desk:

1 year (Preferred)

Hotel:

1 year (Preferred) Shift availability: Day Shift (Required)

Work Location:

In person