Find & Apply For Hotel Manager Jobs in Trussville, Alabama

Job Summary We are seeking a dynamic and experienced Assistant Hotel General Manager to join our vibrant hospitality team. In this pivotal role, you will support the overall management of hotel operations, ensuring exceptional guest experiences, operational efficiency, and team excellence. Your leadership will help drive revenue growth, uphold high standards of service, and foster a welcoming environment for guests and staff alike. This position offers an exciting opportunity for a motivated hospitality professional to make a significant impact within a thriving hotel setting. Duties Assist the Hotel General Manager in overseeing daily hotel operations, including front desk, housekeeping, food and beverage, and maintenance departments. Supervise and manage hospitality teams to ensure they deliver outstanding guest services aligned with brand standards and guest expectations. Oversee revenue management strategies to maximize occupancy rates and profitability through effective pricing and promotional initiatives. Manage hospitality operations budgets, monitor financial performance, and implement cost-control measures to optimize operational efficiency. Utilize property management systems (PMS) and hospitality reservation systems to coordinate bookings, track guest information, and ensure smooth check-in/check-out processes. Maintain high standards of hotel guest service by monitoring guest relations, handling escalated issues promptly, and ensuring consistent adherence to hotel guest service standards. Support human resources functions such as staff scheduling, training, performance evaluations, and fostering a positive team environment. Ensure compliance with health and safety regulations while conducting regular inspections of the property to uphold cleanliness and safety standards. Collaborate with night audit teams to ensure accurate financial reporting and reconciliation of daily transactions. Enhance guest satisfaction by implementing innovative service initiatives and promoting a culture of excellence across all departments. Skills Multilingual or bilingual abilities are highly desirable to effectively communicate with diverse guests and staff. Proven experience in overseeing daily hotel operations with strong supervisory skills in a hospitality environment. Extensive knowledge of hospitality management principles including revenue management, budgeting, and financial operations. Proficiency with property management systems (PMS), hospitality reservation systems, and property management software (PMS). Demonstrated leadership in managing hospitality teams, human resources functions, and fostering team collaboration. Excellent managerial communication skills for clear direction-setting, staff motivation, and customer engagement. Strong customer service orientation with a focus on exceeding guest expectations and resolving issues efficiently. Experience with hotel management in resort or similar high-volume environments is advantageous. Familiarity with night audit procedures, front desk operations including multi-line phone systems, phone etiquette, and guest relations protocols. Ability to manage hospitality operations budgets effectively while maintaining high service standards in a fast-paced setting. Join us as an Assistant Hotel General Manager where your leadership will shape memorable guest experiences while driving operational success! We value energetic professionals who thrive on teamwork, innovation, and delivering excellence every day in the vibrant world of hospitality.

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person