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Hospitality
Hotel Manager
Oxnard, CA
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The SpringHill Suites Oxnard is searching for a General Manager to lead the Team of this newly opened property with rooftop bar and lounge. The General Manager is responsible for leading the day-to-day operations, overseeing all departments to ensure maximized results in Customer Service, Team Member Engagement, and Financial Success. Essential Functions and Responsibilities of the job include but are not limited to:
Exceeding Guest Expectations
Providing services that are above and beyond for guest satisfaction and retention.
Demonstrating Leadership
Utilizing interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Developing and Building Teams
Encouraging and building mutual trust, respect and cooperation among team members.
Delivering Financial Success
Responsible for preparing and adhering to annual budgets as well as analyzing monthly financial performance.
Coaching and Developing Others
Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
Modeling Appropriate Behaviors
Serving as a role model to demonstrate appropriate behaviors.
Supervising Team Members
Supervising and managing team members. Managing all day-to-day operations. Understanding team members' positions well enough to perform duties in their absence.
Making Decisions and Solving Problems
Analyzing information and evaluating results to choose the best solution and solve problems.
Communicating with Supervisors, Peers and Subordinates
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Managing Daily Operations of the Hotel
Managing day-to-day operations, ensuring the quality, standards and meeting the expectations of the guests daily.
Guiding, Directing and Motivating Subordinates
Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
Administrating Recognition Programs
Participating in team member recognition programs, publicly recognizing good quality, performance and service.
Organizing, Planning and Prioritizing Work
Developing specific goals and plans to prioritize, organize and accomplish your work.
Resolving Conflicts and Negotiating with Others
Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
Training and Teaching Others
Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
Tasks performed daily (regularly): Review/verify daily reports, responsible for bank deposits, petty cash, guest relations, public relations, facility inspection, sales calls, maintenance of accepted standards of operations, monitor performance to forecast.
Tasks performed periodically: Hire/train/coach/delegate/terminate team members, negotiate contracts for goods and services following company policy, negotiate groups along with room sales, order supplies and approve invoices for payment, monitor and collect receivables, attend community events (Chamber of Commerce, Visitors Bureau, etc.)
Tasks performed occasionally: Oversee hotel refurbishment, travel to sales events and training seminars, survey competing facilities, complete marketing reports, monitor monthly financial statements, participate in hotel budgeting and planning.
Other duties from time to time as assigned by supervisor.
Qualifications & Requirements:
Minimum of 5 years hotel management experience and 1 year of full-service hotel management experience required.
Strong comminutions skills, both written and verbal.
Strong record of delivering high levels of customer service, team building and financial analysis.
Ability to work nights, weekends and holidays when needed.
Pay:
$100,000.00
$120,000.
00 per year
Benefits:
Dental insurance Employee discount Health insurance Paid time off Vision insurance