Find & Apply For Hotel Manager Jobs in Oxnard, California

Job Summary We are seeking an energetic and detail-oriented Front Desk Supervisor to lead our front desk operations and deliver exceptional guest experiences. In this pivotal role, you will oversee daily front desk activities, manage guest relations, and ensure smooth hotel operations. Your leadership will set the tone for a welcoming environment, fostering guest satisfaction and team collaboration. The ideal candidate will possess strong hospitality management skills, be multilingual or bilingual, and have a solid background in hotel management systems such as OPERA or property management systems (PMS). This paid position offers an exciting opportunity to showcase your customer service expertise and hospitality knowledge in a dynamic resort or hotel setting. Duties Supervise front desk staff to ensure efficient check-in/check-out processes and excellent guest service delivery Manage reservations using hospitality reservation systems and property management systems (OPERA), ensuring accuracy and timeliness Handle guest inquiries, complaints, and special requests with professionalism, problem-solving skills, and a friendly attitude Oversee night audit procedures to reconcile daily financial transactions and prepare reports for management Enforce hotel emergency procedures to ensure safety and compliance at all times Maintain clear communication with guests via phone, ensuring proper phone etiquette and prompt responses to inquiries Support guest relations by providing personalized service, assisting with concierge requests, and fostering positive interactions Experience Proven experience in hospitality management or hotel front desk supervision within a hotel or resort environment Familiarity with hotel management systems such as OPERA or similar property management software (PMS) Strong customer service skills with the ability to resolve issues efficiently and professionally Multilingual or bilingual abilities are highly preferred to enhance guest communication Knowledge of front desk operations, guest services, and hotel emergency procedures Experience in night audit functions and handling complex client communication scenarios is advantageous Previous resort experience is a plus, demonstrating adaptability in diverse hospitality settings Join us to lead a vibrant team dedicated to delivering memorable guest experiences! Your expertise in hospitality management combined with your passion for exceptional service will make a lasting impact. We value proactive leaders who thrive in dynamic environments—apply today to be part of our welcoming community!

Pay:

From $20.00 per hour Expected hours: 40.0 per week

Benefits:

Employee discount Health insurance Paid time off Application Question(s): This role requires open availability Monday - Sunday. Do you have open availability?

Shift availability:

Day Shift (Required) Night Shift (Required) Overnight Shift (Required)

Work Location:

In person