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Key Responsibilities Daily Operations Management:

Oversee all hotel departments (Front Office, Housekeeping, Maintenance, and Breakfast/Food Service) to ensure operational excellence and guest satisfaction.

Financial Performance:

Manage operational budgets, control labor costs and operating expenses, monitor P&L statements, and execute revenue strategies to maximize profitability and RevPAR performance.

Team Leadership & Development:

Recruit, hire, train, coach, and mentor department staff. Foster a positive, collaborative, and accountable work culture centered on exceptional hospitality.

Guest Service Culture:

Maintain high standards of guest service, respond promptly to guest feedback or complaints, and ensure top-tier guest satisfaction scores (SALT).

Brand Standards & Quality Assurance:

Ensure full compliance with all franchise brand requirements, safety protocols, health regulations, and property maintenance standards.

Sales & Community Engagement:

Collaborate with the sales team to support local market reach, drive occupancy, and maintain corporate and community relationships.

Qualifications & Requirements Experience:

2+ years of Hotel General Manager or Assistant General Manager experience (Hilton / Hampton Inn brand experience preferred).

Financial Acumen:

Proven track record in budget management, cost controls, forecasting, and revenue management.

Leadership Skills:

Strong team-building skills with a hands-on management approach.

Technical Proficiency:

Experience with OnQ PMS or similar hotel management systems.

Communication:

Excellent verbal and written communication skills.

Flexibility:

Ability to work weekends, holidays, or varied shifts as operational needs arise. Benefits Competitive annual salary ($58,000 - $62,000/year) Paid time off (PTO) & holiday pay Employee hotel travel discounts (Hilton Go Program) Opportunities for career growth and performance incentives

Job Type:

Full-time Pay:

$58,000.00 - $62,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance

Experience:

Hotel management: 3 years (Preferred)

Work Location:

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Hotel General Manager @ Hampton Inn Denver Northeast - Brighton