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Hospitality
Hotel Manager
Hobbs, NM

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Andrews lodging llc

Assistant Manager Hotel

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Job Description

Job Overview We are seeking a dynamic and energetic Assistant Manager to join our vibrant hotel team. In this pivotal role, you will oversee daily hotel operations, ensuring exceptional guest experiences and smooth management of all departments. Your leadership will drive team performance, uphold service standards, and contribute to the overall success of our hospitality establishment. This position offers an exciting opportunity for a motivated professional passionate about hospitality management and guest relations to make a meaningful impact in a fast-paced environment. Duties Oversee daily hotel operations, including front desk, housekeeping, food and beverage, and maintenance departments, ensuring seamless coordination and high standards of service. Supervise and manage hospitality teams, providing guidance, training, and support to foster a motivated and efficient workforce. Maintain excellent guest relations by addressing inquiries, resolving issues promptly, and ensuring guest satisfaction aligns with hotel standards. Manage hospitality operations budgets, including revenue management strategies and financial planning to maximize profitability. Utilize property management systems (PMS) and hospitality reservation systems to oversee bookings, check-ins, check-outs, and guest data accuracy. Implement hotel management policies that adhere to industry standards for guest services and safety protocols. Coordinate with human resources on staffing needs, performance evaluations, and employee development initiatives. Conduct night audits and oversee financial operations to ensure accuracy in billing, reporting, and compliance with financial procedures. Requirements Proven supervisory or managerial experience within the hospitality industry or hotel management environment. Strong knowledge of hotel management systems (PMS), property management software, and reservation platforms. Excellent leadership skills with the ability to manage hospitality teams effectively across multiple departments. Bilingual or multilingual abilities are highly preferred to serve diverse guest populations effectively. Exceptional customer service skills with a focus on exceeding guest expectations. Experience in revenue management, budgeting, financial operations, and human resources functions within a hotel setting. Familiarity with hotel guest service standards, front desk operations—including multi-line phone systems—and night audit procedures. Strong managerial communication skills capable of motivating teams and collaborating across departments. Knowledge of hospitality reservation systems, property management systems (PMS), and resort or hotel experience is advantageous. Join us in creating memorable experiences for our guests while advancing your career in a lively and supportive environment!
Pay:
$15.00 - $16.00 per hour Expected hours: 32.0 - 40.0 per week
Benefits:
Employee discount
Work Location:
In person

Benefits

  • Dental Insurance
  • Discounts/Reimbursements