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Hospitality
Hotel Manager
Portland, OR
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Hotel General Manager Holiday Inn Express and Suites Portland, OR Job Details Full-time | Contract $70,000 - $85,000 a year 16 hours ago Benefits Health insurance Dental insurance Vision insurance 401(k) matching Employee discount Opportunities for advancement Qualifications Multilingual Expense management Team development Property management Senior leadership Full Job Description Hotel ManagerJoin Our Holiday Inn Express Team Lead with Purpose. Welcome with Heart. Grow with Us. We are seeking an experienced, energetic, and guest-focused Hotel Manager to join our team at a Holiday Inn Express property. This is an excellent opportunity for a hospitality leader who enjoys being visible, building strong teams, developing people, and creating an exceptional experience for every guest. Our hotel is committed to providing a clean, comfortable, welcoming environment where guests feel valued from the moment they arrive. As Hotel Manager, you will be at the center of that experience—leading daily operations, supporting our team, strengthening guest relationships, and helping drive the overall success of the property. We are looking for someone who takes ownership, leads by example, and understands that great hotels are built by great people. Key Responsibilities Lead daily hotel operations across front office, housekeeping, maintenance, sales, and administrative functions. Build and develop a high-performing team through effective hiring, training, coaching, scheduling, and ongoing support. Create a warm, professional, and welcoming guest experience while maintaining consistently high standards of service. Maintain strong relationships with guests and proactively address concerns to achieve excellent guest satisfaction. Monitor hotel performance and implement effective strategies to increase occupancy, ADR, RevPAR, and overall room revenue. Work closely with sales and operational teams to identify opportunities for increased business and revenue. Oversee financial performance, budgeting, payroll, purchasing, and expense management. Ensure accurate daily financial reporting and maintain strong internal controls, including oversight of night audit procedures. Ensure compliance with IHG brand standards, company policies, safety requirements, and applicable regulations. Maintain a professional, organized, and positive working environment. Communicate effectively with ownership and leadership regarding hotel performance, staffing, opportunities, and challenges. Support the hotel during busy periods and lead by example with a hands-on management approach. Utilize multilingual communication skills to assist international guests and team members when needed. Additional languages are a plus. What We're Looking For We are looking for a hospitality professional who combines strong leadership with genuine care for people.
The ideal candidate will have:
Proven experience in hotel management or a senior hotel leadership position. Strong knowledge of front-office and overall hotel operations. Excellent leadership, communication, and interpersonal skills. A track record of building, motivating, and retaining strong teams. Experience with revenue management, budgeting, forecasting, and financial performance. Knowledge of hotel accounting and night audit procedures. A strong understanding of guest service and hospitality standards. The ability to make sound decisions, solve problems, and remain composed in a fast-paced environment. A professional, positive, and approachable management style. A willingness to be visible and engaged with both guests and employees. Multilingual communication skills are a plus. What We Offer Competitive salary and benefits Supportive ownership and leadership A professional and positive working environment Opportunities for career advancement and professional development The opportunity to make a meaningful impact on hotel performance and team culture The opportunity to grow within the IHG Hotels & Resorts family A leadership position where your ideas, experience, and initiative are valued The Opportunity This position is about more than managing a hotel. It is an opportunity to build a team, elevate the guest experience, improve performance, and make a lasting impact on the property. We want our Hotel Manager to be someone employees respect, guests remember, and ownership can rely on. If you are a motivated hospitality professional who takes pride in creating exceptional guest experiences and developing successful teams, we would love to meet you. Join our team and help us make every stay feel like a warm welcome. Apply today for the Hotel Manager position at Holiday Inn Express.
Pay:
$70,000.00 - $85,000.00 per year
Benefits:
401(k) matching Dental insurance Employee discount Health insurance Vision insurance